FAQ

Q: How can you reach us?

You can reach us via email at info@avinosmilano.com . Our team is available 7 days a week — Monday to Friday 9AM–6PM, Saturday 9AM–1PM, Sunday 9AM–5PM.

Shipping & Delivery

How much does shipping cost?
Delivery is free on all orders, with no minimum spend.

How long does delivery take?
Orders are processed within 1–3 business days, then usually arrive within 5–9 business days via UPS or FedEx, with full tracking provided.

Returns & Refunds

What is your return policy?
You can cancel your order within 30 days of receiving it, no reason needed, and you then have a further 30 days to send it back for a full refund including delivery costs. See our Return Policy for full details.

Who pays for return shipping?
Return shipping is the customer's responsibility and typically costs around $10 per package, depending on your courier.

Sizing

How do I know what size to order?
Check the size guide on each product page for detailed measurements before ordering. If you're between sizes, we recommend sizing up.

Orders & Payment

What payment methods do you accept?
We accept all major credit cards and secure payments through trusted providers with full SSL protection.

Can I change or cancel my order after placing it?
Contact us as soon as possible at info@avinosmilano.com — we'll do our best to help before it ships.

Still have questions?
Visit our Contact Us page and our team will get back to you as soon as possible.

Frequently Asked Questions

You can reach us via email at info@avinosmilano.com. Our team is available 7 days a week — Monday to Friday 9AM–6PM, Saturday 9AM–1PM, Sunday 9AM–5PM.

You have 30 days from the date of receipt to return your order for a full refund — no questions asked. Please refer to our return policy for full details.

Yes! All orders include free delivery via UPS, FedEx, or USPS. Your order is carefully packed and dispatched for fast, accurate delivery across the USA.

We accept all major credit cards, PayPal, and other secure payment providers. All transactions are protected with full SSL encryption.

We back every purchase with a 100% satisfaction guarantee. If you're not completely happy, we'll find the right solution — whether that's a replacement or a full refund.